Hönger AG
Präzision mit Leidenschaft - Precision with passion

General terms and conditions


1. General
Our sales are based on these General Terms and Conditions (GTC). Deviating or additional conditions shall be recognized only if they have been expressly agreed in writing or result from relevant Swiss legal norms. The GTC are binding if they are declared applicable in the offer or in the order confirmation or in the delivery note.

2. Prices
The prices are net ex works. Any additional costs such as freight, packaging, insurance and customs papers, etc. shall be borne by the customer. Unless otherwise agreed, the packaging will not be taken back.
For orders with a value of less than CHF 100, a minimum value surcharge of CHF 50 shall be charged.

3. Order assignment
In order to avoid errors in processing, a written order must be submitted by the customer. If specific working documents (drawings, samples, gauges, specifications or standards) are available, these must be attached upon order submission. The customer is responsible for the material selection. We are not liable for any damage caused by an incorrect order assignment.

4. Delivery deadlines and dates
Delivery deadlines and dates are stated based on our best estimate.
The delivery period shall be extended accordingly if the information we need for the fulfilment of the contract does not arrive in time or if the customer subsequently modifies it and thus causes a delay in the delivery.
A failed or delayed delivery due to force majeure or non-culpable conduct by us or our suppliers does not entitle claims for damages to be brought against us.

5. Framework contracts
Residual amounts from framework contracts shall be sent to the customer and settled after the expiry of the agreed term of contract.

6. Risks
Shipment or transport shall be performed at the expense and risk of the customer (Incoterms 2010: EXW). The benefit and risk shall pass to the customer upon the dispatch of the delivery.

7. Complaints
The goods must be inspected immediately upon receipt. Any deficiencies shall be communicated to us immediately, i.e. within 10 days, in writing. If this is omitted, the delivery shall be deemed to have been approved. Subsequent complaints shall only be accepted if it was not possible to identify the deficiencies despite proper examination on receipt.

8. Warranty
In the case of proven material errors that are notified in good time, replacement will be delivered free of charge or the equivalent value credited. Any claims for damages, in particular consequential damages, shall be excluded in any case.

9. Terms of payment
Our invoices are payable within 30 days without deduction. Unpaid deductions shall be recharged.
In the case of default of payment, we reserve the right to charge a default interest of 5% p.a.

10. Applicable law and jurisdiction
The preceding General Terms and Conditions shall be deemed to have been acknowledged when the order is placed. Swiss law is applicable. The sole place of jurisdiction shall be the headquarters of Hönger AG.

 Roggwil, 31.03.2015